"Floating in the outdoor infinity pool's warm waters, with fresh alpine air on your cheeks, views of spectacular snowy mountains and the lake 1,000 metres below the pools edge, it's just out of this world."
MosquitoLondon from United Kingdom
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"The spa is truly world-class and I personally never experienced one that is better."
STALF from United States
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"From the arrival via catamaran and their own funicular to the location with unbeatable with 360° breathtaking views, this place is quite an experience."
PitaRG from Mexico
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The Bürgenstock Hotel & Alpine Spa offers five-star luxury with exceptional dining and wellness options. Guests can enjoy the multi-award winning Alpine Spa, a selection of 12 diverse restaurants, and breathtaking views overlooking Lake Lucerne. This Obburgen hotel features a golf course with a full complement of services for golf enthusiasts.
Rooms & Amenities
Rooms at the Bürgenstock Hotel & Alpine Spa include luxurious spa suites with stunning views of Lake Lucerne. Each room features modern design elements such as Greek quartz and Italian marble, complemented by amenities like a flat-screen TV and mini-bar. Balconies in select rooms provide direct access to the picturesque surroundings.
Dining & Leisure
The resort's dining options include the renowned RitzCoffier for French fine dining and several casual eateries offering international cuisines. Guests can indulge in light and healthy dishes at the charming stone space beside the Hollywood pool. A cocktail in the Palace Lobby Lounge, reminiscent of the early 1900s, adds to the culinary experience.
Activities & Services
At the Bürgenstock Hotel & Alpine Spa, guests can access the Bürgenstock Alpine Golfclub, complete with a driving range and golf academy. The exclusive wellness experience of the Bürgenstock Alpine Spa includes treatments like the Signature Spa Treatment Susanne Kaufmann. A first-class conference center with meeting rooms caters to business needs.
Location & Transportation
Transportation options include the Buergenstockbahn funicular, providing easy access to the hotel. Nearby landmarks include the Hammetschwand Lift, the highest outdoor lift in Europe, and Lake Lucerne, just 5 km away. The hotel is well-connected to public transport with bus stops located within a short walking distance.
Must-do experiences
Take a scenic hike on the nearby Bürgenstock Trail for stunning views.
Sample local cheese at the nearby Emmental Cheese Factory in Heiligenschwendi.
Discover the hidden Rigi-Kulm for a breathtaking mountain experience.
Savor Swiss fondue at the historic restaurant, Pfistern, in Lucerne.
Visit the Richard Wagner Museum for a deep dive into the composer's life.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Lake View Deluxe Room Spa access
3 persons
33 m²
1 King-size bed
Lake view
Shower
Coffee machine
room details
Alpine View Deluxe Room
2 persons
33 m²
1 King-size bed
Mountain view
Shower
Coffee machine
room details
Alpine View Deluxe Room Balcony
2 persons
33 m²
1 King-size bed
Mountain view
Shower
Coffee machine
room details
Lake View Superior Suite Spa access
3 persons
56 m²
1 King-size bed
Lake view
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Eawag: Swiss Federal Institute of Aquatic Science and Technology
3.6
km
Landmark
Outventure
3.6
km
Landmark
Mt Rigi
3.6
km
Landmark
Galgenkapelle
3.7
km
Museum
Glasi Hergiswil
5.3
km
Landmark
Museum Frey-Napflin-Stiftung
3.8
km
Landmark
Loreto-Kapelle
3.9
km
Mall
Einkaufscenter Landerpark
3.9
km
Landmark
Obgass-Kapelle
3.9
km
Landmark
Voliere
4.0
km
Landmark
Cinepark
4.0
km
Nearby
Burgenstock-Kapelle
190 m
Restaurants
Alpine Golf Restaurant
400 m
Buergenstock Resort
Restaurant Tell am See
3.0
km
Hinterberg 9
Explore Obburgen
Explore Buergenstock, Switzerland
Top Attractions
Activities
Dining
Entertainment
Buergenstock
14 minutes' walk
A stunning mountain resort known for panoramic views, hiking trails, and tranquil surroundings, ideal for leisurely walks.
Hammetschwand Lift
15 minutes' walk
Europe's highest open-air lift offering breathtaking lake views. An exhilarating ride awaits, especially on clear days.
Burgenstock Golf Club
9 minutes' walk
A picturesque golf course with scenic views of Lake Lucerne, designed for both beginners and seasoned golfers.
Maria in Linden
15 minutes' walk
A historic chapel overlooking the lake, offering serene surroundings and beautiful architecture worth visiting.
Lake Rotsee
10 minutes' drive
A beautiful lake perfect for swimming, sailing, and picnicking. Enjoy sunbathing or engaging in water sports during summer.
Outdoor Hiking Trails
14 minutes' walk
Numerous hiking trails around Buergenstock cater to all skill levels, offering nature views and a chance to unwind.
Wellness Spa at Hotel
0 minutes' walk
A luxurious spa experience featuring massages and relaxation areas, perfect for guests seeking revitalization.
Cable Car to Stanserhorn
10 minutes' drive
An exciting cable car ride with stunning vistas leading to hiking trails on the iconic Stanserhorn mountain.
Alpine Golf Restaurant
5 minutes' walk
A cozy restaurant offering Swiss cuisine with local ingredients. Signature dishes include fondue and raclette.
Restaurant Tell am See
10 minutes' drive
A lakeside restaurant with a relaxing atmosphere, serving fresh seafood and gourmet dishes. Reservations are recommended.
Local Music Events
10 minutes' drive
Enjoy various live music performances at local venues, featuring genres from jazz to classical regularly throughout the week.
Theater in Lucerne
10 minutes' drive
Theater performances range from dramas to musicals. Great for family outings or a night out for couples.
Getting around
City Centre
Obburgen5 min
·
400 m
Airports
Kloten (ZRH)138 min
·
91.5
km
Belp (BRN)190 min
·
126.3
km
Train
Meggen Zentrum9 min
·
5.4
km
Bus
Bus stop8 min
·
5.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
9.4
9.4/10 based on 571 reviews
Tony
United Kingdom,
March
2025
9.0/10
I had a fantastic stay at this hotel, perfect for both romantic getaways and family trips. The staff went above and beyond to accommodate my requests, especially Ilze at the reception, who was incredibly helpful. The breakfast was diverse, and the pool and spa areas were delightful. However, during my visit, I faced some issues with room comfort and maintenance, which affected my overall experience. I can't wait to return!
Rooms
8.0
Our room was superb, featuring a unique glass bathroom door and a huge terrace. However, it did feel a bit cramped at times.
Service
10.0
The hotel staff were incredibly nice and helpful. A special shoutout to Ilze, who made my check-in and check-out process smooth and pleasant.
Location
9.0
The hotel's location is fabulous, offering breathtaking views of the mountains. It's a perfect spot for relaxation and enjoying the surrounding nature.
Dining
9.0
The breakfast selection was impressive, featuring fresh and delicious options. I really enjoyed the quality of the food served.
Facilities
9.0
The pool and spa facilities were a highlight of my stay, providing a serene atmosphere to unwind. They were well-maintained and enjoyable.
Edgar
United Kingdom,
January
2025
9.2/10
The resort offers a breathtaking setting with stunning views of the snowy mountains and Lake Lucerne, making it a perfect getaway for relaxation and rejuvenation. The service throughout our stay was exceptionally friendly, contributing to a warm atmosphere. While the dining options were varied and delicious, certain dining experiences could be improved. The spa facilities are truly outstanding, though I did encounter some guests not respecting the no-phone policy in the spa area, which detracted from the serene experience.
Rooms
9.0
Our room was stylish and comfortable, complete with an amazing view of the valley and cozy features like a fireplace and a bay window.
Service
9.0
The staff was very professional and friendly throughout our stay, always ready to assist.
Location
10.0
Nestled in the picturesque surroundings of snow-capped mountains and lush valleys, the location is simply fantastic for those looking to unwind.
Dining
8.0
Dining was more than just a meal; the breakfast and dinner experiences were abundant and featured a good variety of healthy options.
Facilities
10.0
The spa was a highlight, truly a wonderland for adults, boasting multiple pools, steam rooms, and sauna facilities that exceed expectations.
David
United Kingdom,
January
2025
9.8/10
My stay at Buergenstock was nothing short of magical, with breathtaking views and exceptional service. The rooms were spacious and tranquil, perfect for a relaxing escape. However, I did miss having some additional amenities that would have enhanced the experience even further. Dining was superb, especially the variety offered, and the spa facilities are truly world-class.
Rooms
9.0
The rooms were spacious, featuring a huge comfortable bed, a sofa, and a well-equipped bathroom with luxurious Bvlgari toiletries. The only minor issue was that I didn't realize there was an electric flyscreen until it was too late, and I attracted some morning mosquitos by leaving the balcony door open.
Service
10.0
The service was outstanding, with attentive and helpful staff who went above and beyond to make my stay enjoyable. Everyone was very responsive, ensuring I felt welcomed throughout my visit.
Location
10.0
The hotel is wrapped in stunning views of the Swiss Alps and Lake Lucerne, creating a picturesque backdrop that is unbeatable. It truly feels like a once-in-a-lifetime getaway.
Dining
10.0
Dining at the hotel was a delight, with a range of fresh, farm-to-table options that were absolutely delicious. Every meal was bursting with flavor, making it hard to choose just one favorite.
Facilities
10.0
The facilities, especially the spa, were exceptional, offering an array of treatments and stunning pools with views. Each space was designed for relaxation and luxury.
Harper
United Kingdom,
December
2024
8.0/10
I had a wonderful time at Buergenstock, where the views are truly spectacular and the spa is incredibly relaxing. The rooms are spacious and comfortable, but there were a few hiccups with service and dining options that could use improvement. Overall, the experience was quite delightful and I can't wait to return.
Rooms
9.0
The room was spacious and comfortable, with an amazing balcony view of the mountains. However, I wish I had discovered the electric flyscreen in time to avoid the morning mosquitoes.
Service
7.0
The service was accommodating and made an effort to fulfill my requests, but there were instances where staff seemed uncoordinated, which affected the overall experience.
Location
8.0
The hotel's location is stunning, overlooking Lake Lucerne, but it's a bit distant from major tourist attractions, which can be a downside for some.
Dining
6.0
Dining options were good, particularly breakfast, but I found the selection to be somewhat basic and could improve in terms of variety and health-conscious choices.
Facilities
10.0
The spa facilities are top-notch and very rejuvenating; spending time by the warm outdoor pool while it was snowing was a fantastic experience.
Spectacular views
Service inconsistency
Mick
United Kingdom,
November
2024
6.8/10
My stay at the Buergenstock Hotels & Resort - Palace Hotel was absolutely amazing. The views were stunning, and the spa facilities were fantastic, contributing to a relaxing experience. However, some aspects like the breakfast choices felt a bit limited, and the long walk to the pool was slightly inconvenient.
Rooms
10.0
The room was spacious and beautifully designed, featuring Bulgari toiletries and a comfortable, inviting atmosphere. The lake view was nice, making each moment spent in the room special.
Service
9.0
The service throughout my stay was warm and professional. Staff went above and beyond, especially in the restaurants where they were friendly and attentive.
Location
8.0
Set against the stunning backdrop of snow-capped mountains, the location offers an very nice escape. However, it may be a bit far from more touristy attractions.
Dining
9.0
Each dining experience was a culinary delight, with standout dishes at Verbena and Spices. While dinner at the Sharq Oriental was good, it felt slightly less amazing than other places I tried.
Facilities
8.0
The spa facilities were really good, featuring an impressive pool that adds to the luxury feel of the resort. I appreciated the care put into amenities like the changing rooms, though the distance to the pool was a bit of a trek.
Matt
United Kingdom,
November
2024
9.2/10
Our stay at the hotel was simply remarkable. The breathtaking views and luxurious amenities left us feeling pampered throughout our visit. Although the location offers stunning scenery, it's not the most convenient for quick trips into the surrounding tourist areas. Overall, the service was exceptional, and we thoroughly enjoyed the spa facilities, making it a worthy retreat for relaxation.
Rooms
10.0
The rooms were beautifully appointed, complete with plush slippers and a lovely balcony to enjoy the views.
Service
10.0
The service was incredibly professional and helpful, with staff going above and beyond to ensure we had everything we needed.
Location
8.0
The hotel is surrounded by stunning mountain scenery, although it's a bit further from the main tourist attractions than I expected.
Dining
8.0
The dining options were rich and varied, mainly featuring a Swiss menu that we enjoyed, but I felt a few more fresh options could enhance the experience.
Facilities
10.0
The spa facilities were top-notch, featuring a great selection of wellness treatments and pools for relaxation.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at CHF 40 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a continental breakfast for a fee.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Russian, Arabic
Number of floors:
7
Number of rooms:
102
Former name
Waldhotel Burgenstock
FAQs
About Buergenstock Hotels & Resort - Palace Hotel
What are the check-in and check-out times at Buergenstock Hotel & Alpine Spa?
Check-in is from 16:00 and check-out is by 12:00.
What dining options are available at Buergenstock Hotel & Alpine Spa?
The hotel features 9 restaurants, including fine dining at RitzCoffier and casual dining at OAK Grill & Pool Patio, both located within 0.5 km.
Is there parking available at Buergenstock Hotel & Alpine Spa?
The hotel offers paid parking options on-site, including valet parking.
What wellness facilities are available at Buergenstock Hotel & Alpine Spa?
Guests can enjoy a multi-award winning spa, an indoor swimming pool, an outdoor infinity pool, a steam room, and a sauna.
How far is Buergenstock Hotel & Alpine Spa from the nearest airport?
The hotel is located 95 km from Zürich Airport.
What activities are available for children at Buergenstock Hotel & Alpine Spa?
The hotel features a kids' club, a children's play area, and offers paid babysitting services.
Are pets allowed at Buergenstock Hotel & Alpine Spa?
Pets are permitted in designated areas of the hotel.
What room amenities does Buergenstock Hotel & Alpine Spa provide?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, a mini-fridge, and tea/coffee making facilities.
Is Buergenstock Hotel & Alpine Spa accessible for guests with limited mobility?
The hotel features accessible facilities, including ramps and elevators designed for guests with mobility needs.
What are some nearby attractions to visit from Buergenstock Hotel & Alpine Spa?
Nearby attractions include Lake Lucerne (about 400 m away) and the Hammetschwand Lift, the highest outdoor lift in Europe (1 km away).